Shareholder Information

Shareholder Information: Manulife Financial Corporation​ has stock transfer agents providing shareholder service in Canada, the United States, Hong Kong and the Philippines.

These local agents provide service directly to our shareholders and can help you with:
 

  • E-services - online access to your account, paperless delivery of information and statements
  • Share account management - balances, transactions, address or name changes, registration changes, tax forms
  • Dividends - uncashed dividends, direct deposit
  • Dividend Reinvestment and Share Purchase plans (Canada and US only)
  • Replacement of lost, stolen or destroyed certificates or share statements
  • Transferring your shares to another person or to your brokerage account
  • Estate transfers or issues relating to estates
  • Selling your shares
  • Unclaimed/escheated shares or dividends

 

To contact our local transfer agent, click on your country of residence:

New:  Stock transfer agent change effective September 30, 2017
Manulife Financial Corporation’s stock transfer and dividend disbursing agent is AST Trust Company (Canada) (“AST”)(formerly CST Trust Company).  AST and its global affiliates provide MFC share related services directly to our registered and Ownership Statement holders in Canada, the United States, Hong Kong and the Philippines. 

Manulife Financial Corporation ("MFC") has appointed AST Trust Company (Canada)to provide registrar, transfer agent and shareholder services directly to Canadian Registered and Share Ownership Statement holders of MFC common shares.    

You can reach them via:
 

Internet: www.astfinancial.com/ca-en
Email: inquiries@astfinancial.com
Phone: 8:30 am -6:00 pm ET, Mon – Fri when TSX is open
North America (Toll Free) (800) 783-9495
Rest of World (Call Collect) (416) 682 3864
Fax: (888)-249-6189
Mail: AST
P.O. Box 700
Station B Montreal, QC
H3B 3K3

Manulife Financial Corporation (MFC) has appointed American Stock Transfer & Trust Company, LLC to provide transfer agent and shareholder services directly to registered U.S. holders of MFC common shares.

For shareowner inquiries or questions about your account:

 

Internet: www.astfinancial.com
Email: inquiries@astfinancial.com
Phone: 8:30 am – 6:00 pm ET, Mon – Fri when NYSE is open
North America and Puerto Rico: (800) 249-7702
Fax: (888)-249-6189
Mail: AST
P O Box 199036
Brooklyn, NY 11219 

Manulife Financial Corporation has appointed Tricor Investor Services Limited to provide transfer agent and shareholder services directly to its shareholders in Hong Kong.

They can be reached via:
 

Internet: www.tricorglobal.com
Email: is-enquiries@hk.tricorglobal or enquiries@astfinancial.com
Phone: 9:00 am - 5:30 pm Hong Kong time, Mon – Fri when Hong Kong Stock Exchange is open
(852) 2980 1333
Fax: (852) 2810 8185
Mail/In Person: Tricor Investor Services Limited
Level 22, Hopewell Centre
183 Queen's Road East
Hong Kong

Manulife Financial Corporation has appointed Rizal Commercial Banking Corporation ("RCBC") as our sub-stock transfer agent to provide services directly to our Philippines resident shareholders. 

They can be reached:
 

Internet: www.rcbc.com
Email: rcbcstocktransfer@rcbc.com
Phone: 8:30 am – 5:30pm Manila Time, Mon – Fri when Philippines Stock Exchange is open
(632) 318-8567
Fax: (632) 892–3139
In person or by mail: RCBC Stock Transfer
Ground Floor, West Wing,
GPL (Grepalife) Building,
221 Senator Gil Puyat Avenue,
Makati City, Metro Manila, Philippines

Canadian Stock Transfer Company Inc. ("CST") is Manulife's Chief Registrar and Stock Transfer Agent for holders of MFC common shares.

Contact them for information on:
 

  • e-services such as online access to your share account and e-delivery of information
  • making changes to your share account information such as address and name changes
  • transferring your shares to another person or to a brokerage account
  • the Share Sales Program for Ownership Statement Holders
  • any other information relating to your MFC shares
Internet: www.canstockta.com/Investor
Email: inquiries@canstockta.com
Phone: North America: (800) 783-9495
Rest of world - call collect: (416) 682-3864
Mail: Canadian Stock Transfer Company Inc.
P.O. Box 700
Station B
Montreal, QC
H3B 3K3